Fair Housing

Upcoming classes: 

Fair Housing Training for Front-line Staff

Friday, February 26, 2021, 10 am to 11:30 am

AHMA Member: $60 • Non-Members: $100
Trainer: 
Heather Wezensky

Few things can be as time consuming, exasperating, and as expensive as defending a Fair Housing complaint. This basic session will give a general overview of Fair Housing legislation history and will identify the 7 federally protected classes. You will learn how to avoid Fair Housing inconsistencies and pitfalls that are often unintentionally included in advertising, as well as the connection between the Violence Against Woman Act (VAWA) and fair housing. Learn about the most common complaints and how an “innocent comment” can turn into a discrimination complaint. We will also discuss how to be “reasonable” with reasonable accommodation requests while following your company policies and procedures to maintain consistency. Practical communication guidelines and other day-to-day issues that can lead to Fair Housing complaints will be covered.  Read more...

Reducing Fair Housing Claims by Providing Exceptional Customer Service

Thursday, February 25, 2021, 12 noon to 1:00 pm

AHMA Member: $60 • Non-Members: $100
Trainer: 
Ruben Rivera-Jackman

This interactive and didactic webinar session will provide housing services providers with an enhanced understanding of the importance of providing good customer service and strategies for developing safe relationships with residents while staying within fair housing guidelines.  Read more...

Violence Against Women Act (VAWA) Training Webinar

Wednesday, July 14, 2021, 10 am to 11:30 am
AHMA Member: $60 • Non-Members: $100
Trainer: Heather Wezensky

In this session, we will focus on ins and outs of how VAWA affects your day-to-day management decisions. The original VAWA law as well as the 2013 Re-authorization Act will be the basis for our discussion. We will also review the owner and management agent’s responsibilities under the law and what you need to do to maintain compliance while keeping you, your staff, and your residents safe. Read more...

Section 504 Fundamentals: Reasonable Accommodations and General Fair Housing Guidelines

Description: TBA
September 1612 noon to 1:30 pm
Trainer: Ruben Rivera-Jackman

Recorded Classes

Fair Housing 101 - RECORDED

Trainer: Gwen Volk
March 12, 2020

Fair Housing 101

 

Reducing Fair housing claims by providing exceptional customer service-RECORDED

Trainer: Ruben Rivera-Jackman
Original air date: May 29, 2019

Click here to order Reducing Fair housing claims by providing exceptional customer service

 

Reasonable Accommodations: Pet Policy vs Service-Companion Animal webinar-RECORDED

Trainer: Ruben Rivera-Jackman
Original air date: August 8, 2019

Click here to order Reasonable Accommodations: Pet Policy vs Service-Companion Animal webinar