Trainings

NOTE:  To receive the member rate, members need to log in to the website before registering for a training.  Only the non-member rate will be available if you are not signed in.  Please do not proceed as a prospect if you are a member.  If you need assistance, please contact AHMA staff at [email protected]. 

HOTMA for Rural Development Webinar

Tuesday, December 10, 2024, 10 am to 1:00 pm  

AHMA Member: $150 • Non-Members: $200
Trainer: Joseph Henry CPM, HCCP, PCS-LIHTC PRO, PCS-HUD PRO, PCS-RD PRO
Professional Compliance Solutions LLC

USDA/RD’s regulations require that a tenant’s adjusted household income review be conducted in accordance with HUD’s regulations. However, USDA requested and received a waiver that excludes some of the annual income requirements found in HOTMA. USDA/RD is opting to implement some of the HOTMA changes – while keeping many of the practices long-observed by RD. Folks, you need to know what these are and what it means to you as an Owner/Supervisor/Manager of Rural Development properties. 

Join Joseph Henry, PCS and AHMA for an in depth 3 hours webinar. This real life approach of things you must know,  and leaving out things that do not impact you, must be the focus in these changes. This is a MUST HAVE training to be fully ready for the January 1, 2025 implementation. Read more...

Rules of Engagement: Mastering HOTMA-Compliant Tenant Selection Plans Webinar

Tuesday, December 17, 2024, 10 am to 11:30 am
AHMA Member: $75 • Non-Members: $125
Trainer: Heather Wezensky

The Tenant Selection Plan (TSP) helps to ensure that applicants are selected for occupancy in your HUD-assisted senior housing community in accordance with federal requirements and established management policies. Review steps you can take to ensure your TSP includes the right information for your program type, help staff understand and implement the regulations, and ensure consistency and compliance across your property documents. Plus, learn more about the guidelines to keep in mind when updating your “house rules” to ensure residents’ rights are appropriately protected. Read more...

Rural Development Essentials Webinar

Tuesday, January 14, 2025 10:00 am to 11:30 am (PDT)
AHMA Member:
 $99 • Non-Members: $199  
Trainer:  Joseph Henry CPM, HCCP, PCS-LIHTC PRO, PCS-HUD PRO, PCS-RD PRO, Professional Compliance Solutions LLC

Whether you are a seasoned veteran or new to the industry, this webinar is for you. Join Joseph Henry and Professional Compliance Solutions as we explore the "concepts" of the Rural Development program. In this very interactive webinar, we will look at the concepts of income, assets, and deductions and by understanding each one, we will be sure to always make the right decisions on how to calculate. Read more...

Etiquette Essentials for the New Professional Webinars

We are offering three distinct webinars on Etiquette Essentials for the New Professional. Separate registration is required for each webinar. You can choose to attend one, two, or all three sessions.

Business is made or lost on first and on-going impressions. Employees who present themselves with polish, confidence and courtesy will seal more client deals and build productive relationships with coworkers and managers. The skills your employees learn in this training will give your company the competitive edge. Read more...

Webinar One: Making Great First and Lasting Impressions
Thursday, January 16, 2025, 10:00 am to 11:30 am 
AHMA Member: $99 • Non-Members: $199

Introduction
• Why etiquette matters
• Elements of a powerful first impression
• You are the company

Social Behavior Highlights
• Handshakes, greetings and introductions
• Appropriately greeting residents
• Business card dos and don’ts

Nonverbal Communication and Body Language
• Eye contact, posture, body movement, nervous mannerisms
• Positive and negative body language signals

Webinar Two: Polish and Poise
Tuesday, January 21, 2025, 10:00 am to 11:30 am 
AHMA Member: $99 • Non-Members: $199

Appropriate attire and grooming

• The difference between business casual attire and casual attire
• How to dress when meeting with VIPs
• The importance of good grooming

Professional and Courteous Communication
• Choose your attitude
• The language you use sends a message to others
• It’s not what you say it’s how you say it

Digital Diplomacy
• Cell phone, instant messaging and email
• Social media etiquette

Webinar Three: Workplace and Customer Courtesy and Respect
Thursday, January 23, 2025, 10:00 am to 11:30 am 
AHMA Member: $99 • Non-Members: $199

Business Etiquette

• Showing courtesy and respect to co-workers
• Common courtesies: office gossip, workplace issues and cubicle etiquette

Customer Service Essentials
• Why customer service is important
• Internal vs. External Customers

Handling Difficult Customer Service Situations
• Telling a resident no
• When you don’t know the answer
• Handling an angry resident

Preparing for RD Inspections Webinar

Tuesday, February 18, 2025, 10 am to 11:30 am  

AHMA Member: $99 • Non-Members: $199
Trainer: Joseph Henry CPM, HCCP, PCS-LIHTC PRO, PCS-HUD PRO, PCS-RD PRO
Professional Compliance Solutions LLC

Preparing for an RD inspection can be quite the task. Knowing what to prepare for can make things a bunch better. Join Joseph Henry and Professional Compliance Solutions as we dive in head first on how to prepare. Learn what new criteria RD will be looking for when they arrive at your property. Timing of inspection, inspection protocol, inspectable items, and much more. This is a training you will not want to miss. Remember to date, document, be consistent, and follow-up! Read more...

Can’t We All Get Along?: Dealing with Difficult People and Difficult Situations 

Wednesday, February 19, 2025, 10:00 am to 1:30 pm  lunch included
Tukwila Community Center
12424 42nd Ave S, Tukwila, WA 98168

  • 10:00 – 11:30 AM: Can’t We All Get Along? Dealing with Difficult People and Difficult Situations
  • 11:30 AM – 12:00 PM: Lunch/Networking
  • 12:00 – 1:30 PM:  Intergenerational Communication and Work Styles of the Silent Generation, Baby Boomers, Generation X, and Millennials

AHMA Member: $249 • Non-Members: $350

Conflicts are natural in all walks of daily life, both at workplace and home. This session will introduce the common characteristics and traits associated with difficult people. While such characteristics and traits may be generalizations, you may find these characteristics and traits in a few of the people in your workplace, amongst your friends, or even a loved one. Dealing with difficult people and situations requires both tact and strength. You really cannot manage someone who is being difficult, until you see the world through his or her eyes. What seems to be helpful is to establish the personality type that seems to fit the person you are dealing with and from this you will be able to handle the situation better. Remember that there are no difficult people, only different ones. Read more...

Basic LIHTC Compliance for Site Level Staff Webinar

Tuesday, February 25, 2025 from 9 am to 12 noon
AHMA Member Registration fees:
 $249 Nonmember: $350  Trainer:  Heather Wezensky

In this information packed webinar, we will cover the basics you need to know to qualify applicants and current residents within your community. Gain an understanding of:

  •  LIHTC Compliance Requirements as They Relate to Income, Assets and Student Status
  •  How to Calculate Annual Income
  • Tenant Income Certification and Recertification
  •  Gross Rent
  • File Organization
  • Utility Allowances
  • Non-Transient Occupancy
  • The Next Available Unit Rule

You will leave the webinar knowing how to ensure top-notch compliance. You will be ready to implement valuable, real-world takeaways in your everyday role as a property manager or owner. Read more...

HUD Basic Occupancy Webinar

Thursday, February 27, 2025 from 9 am to 12 noon
AHMA Member Registration fees:
 $249 Nonmember: $350  Trainer:  Heather Wezensky

Whether you are looking to obtain continuing education for your current certification(s), or just obtain an update on the HUD Handbook 4350.3 including the latest revisions, this Webinar is for you! Join Heather Wezensky for this information packed webinar. She will be covering the most recent HUD Office of Housing Notices and some of the latest program changes including:

  • HUD’s Latest Guidance On COVID-19
  • Electronic Signatures – Housing Notice 2020-10
  • Rental Housing Integrity Improvement Project (RHIIP) Updates
  • Fair Housing Updates
  • Most Current Guidance and Notices
    Read more...

Bundled Trainings

AHMA of Wa is pleased to announce the launch of 2 course bundles. We have taken our most popular webinars and combined them into powerful training bundles – saving you time and money while making sure you get the resources you need.

Bundle and save
Whether you are new to affordable housing and learning your role, or you are looking to strengthen your core skills within your organization, Bundled Learning from AHMA of WA provides the perfect combination of courses to jumpstart your path to success. Find out if Bundled Learning from AHMA of WA is the right fit for you.

New Hire Bundle - $299

Rural Development Bundle - $299